TERMS OF SALE
Initial orders for new accounts must meet the freight requirements for your state. All orders require a variety of merchandise and lines to guarantee shipment. We reserve the right to limit quantities.
Due to the current fuel surcharge that is applied to all freight by truck lines, Prime has found it necessary to increase the minimum dollar amount on prepaid orders. $750 orders are freight prepaid excluding spark plugs, refrigerant, oil, antifreeze, DEF and gas cans. Some states may vary. Hand tool orders of $300 or more that can be shipped on UPS are freight prepaid.
SHORTAGES OR DAMAGES: DO NOT ACCEPT SHIPMENTS WITHOUT COUNTING CARTONS.
All orders are shipped from Prime with a piece count on the bill of lading even if shrink-wrapped. To sign for wrapped pallets without counting cartons and checking for damages leaves the customer responsible and is not the responsibility of the freight company or Prime Automotive. Prime must be notified of any shortages or damages within 48 hours of receipt of shipment.
No returns without written authorization. We do not accept returns of seasonal merchandise, packages that have been opened or items that have price stickers on them.
TOOL WARRANTY POLICY
Prime honors all manufacturer’s warranty policies. All broken or claimed defects will be replaced, credited or repaired depending on manufacturer’s policy. Abuse, misuse or altered items are not covered. Freight charges on new & defective tools are the sole responsibility of the customer.
Merchandise returned for credit will be subject to a 15% handling charge.
We do not backorder.
VOC COMPLIANT DISCLAIMER 2005 LOW VOC REGULATIONS
In 2005 the ozone transport commission (OTC) will regulate certain products containing VOCs. The OTC states are, NY, ME, MA, NH, VT, CT, RI, PA, NJ, DE, MD, VA, and the District of Columbia.
DISCLAIMER: Prices subject to change without notice. Highline Aftermarket is not responsible for typographical errors, pictorial errors or pricing errors